Have you ever wondered how a care visit is arranged?
We have dedicated team of staff who organise appointments and visits. Here we are given an insight into a recent ask for help….
“I was on call last night and received a referral at 19.30 for a man who lived alone and needed overnight support urgently for end of life care. I had no nurse available. I messaged an off duty nurse on the off chance she could work. She kindly replied straight away and said yes! Care was confirmed for the gentlemen by 19.55. So, care was found and confirmed in 25 minutes. Obviously we always try to do this in urgent cases but in these difficult times we are still responding quickly to requests for help”
THANK YOU to everyone who is keeping our service running – whether this is through financial or practical support. You are making a huge difference to the lives of the patients like the gentleman above.