Our Shops

The Shops sell good quality items at reasonable prices and is dependent on the generosity of all our donors. We welcome donations of clothes, shoes and household linens as well as bric-a-brac, jewellery, fashion accessories, CDs/DVDs, books and toys.

With government guidelines in place, Hospice at Home organised a phased return plan for their Shops in Carlisle, Penrith, Wigton and Keswick.

We are pleased to announce that all Shops are now open to the public. During the challenging times of Covid 19 each Shop will be open when possible - this is determined by volunteer support so times and days may vary. 

Due to the generosity of our Supporters and the recent huge response, unfortunately the Shops are struggling with available space so donation drop offs cannot always be possible, this is variable in each Shop, to avoid disappointment please phone the Shop in advance.

As guidelines advise, special procedures are in place to ensure donations are untouched for 72 hours before the retail team then sort, clean and steam it in preparation for sale. The Shops all have the relevant guidelines in place and sanitizers are available for customers to use on entry and exit, each have continual cleaning plan processes.

Updates will be added to the website and social media as necessary.

Please phone the Shop concerned for donation and opening information. May we take this opportunity to thank you for your support and generosity.

Anything that is unusual or that we think is of high value is assessed by an expert in the field. We aim to recycle any items that cannot be sold and the money from this makes a significant contribution to our Shops’ income.

It is estimated that over 50% of unwanted clothes goes into landfill each year, so by recycling them we are not only reducing that figure enormously, but also raising money for the Hospice at Home service. In addition we also recycle broken and unwanted jewellery.

We do not distribute bags for house collections, but can arrange for items to be collected if you, phone your nearest Shop with the details. We are unable to accept furniture, cots, high chairs, safety helmets, duvets, pillows, videos or cassettes. Parking for loading and unloading is allowed outside our Shops.

Hospice at Home Penrith Shop

Hospice at Home Penrith Shop

3 Little Dockray
CA11 7HL

01768 868602

Manager: Jo Hardy

OPENING HOURS: Monday -Saturday, from 10.00am to 4.00pm.  (Closed Sunday)
Please note these times may vary due to Covid-19


Hospice at Home Wigton Shop

9 King Street

016973 45656

Manager: Emma Oliver

OPENING HOURS: Monday 10-1pm, Tuesday 10-3pm, Wednesday 10-1pm, Thursday 10-3pm, Friday 10-3pm, Saturday 10-1pm, closed Sunday
Please note these times may vary due to Covid-19

Hospice at Home Carlisle Shop

Hospice at Home Carlisle Shop

63 Castle Street

01228 550119

Manager: Jane McDonnell

OPENING HOURS: Monday -Saturday, from 10.00am to 4.00pm.  (Closed Sunday)
Please note these times may vary due to Covid-19


Hospice at Home Keswick Shop

Our new venture with Hospice at Home West Cumbria

4-5 Museum Square
CA12 5DZ

01768 775830

Manager: Marie Thompson

OPENING HOURS: Monday – Saturday 10-5pm, Sunday 11-5pm
Please note these times may vary due to Covid-19


Hospice at Home Ebay Shop

We have recently launched a new shop on Ebay, add our charity as one of your favourites and please keep checking as new stock will be added regularly.