Assistant Shop Manager
Hospice at Home’s core service is its skilled team of Registered Nurses and Healthcare Assistants who provide exceptional care and support in people’s last year of life and end of life, also providing additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy.
We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved.
Although we receive some funding from the NHS, we need to raise over 85% of our running costs in order to ensure that this vital help is available when needed and remains free of charge to patients and their families.
Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria.
Role: Assistant Shop Manager
Location: Keswick (with some travel to other stores)
Salary: £23,556 (per annum pro rata)
Hours: 22.5 Hours
Type: Permanent
The Role of Assistant Shop Manager
Our Assistant Shop Managers are trusted to be resourceful, to provide caring, compassionate service to customers and colleagues in a professional and respectful manner and thrive on challenge, seeking opportunities for continuous improvement with a progressive attitude to change.
Our Assistant Shop Managers have a focus on generating new ideas and increasing income to enable the Organisation to enhance quality of life for adults, their families and carers in our area, through skilled and compassionate care and support at home and in their community.
Are you a proactive, driven, enthusiastic leader and influencer with skills based in retail and fashion?
Are you a positive, dynamic individual, keen to champion our organisational vision to positively inspire a future in which everyone within our community facing life limiting illnesses, regardless of cause, receives the best possible palliative and end of life care and their families and carers receive the support they need?
Are you seeking an opportunity to grow and develop your leadership and retail skills in an organisation that works towards the common goal of providing essential local care for local people and be the face of our organisation in the retail community?
If this sounds like you – please get in touch.
Essential Criteria:
- Full clean UK driving licence and access to own transport
- Excellent written and verbal communication skills including social media
- Current knowledge & understanding of Health & Safety
- IT skills and competent with cash flow and understanding basic retail information
- Keen interest in retail – fashion, homeware, current trends and merchandising skills
- Some experience of leading an inclusive and diverse team with the ability to identify support needs and upskill others
- Flexible and resilient to enable efficient daily operations and processes in a busy retail environment
Desirable Criteria:
- Knowledge of the charity sector
- Previous experience using Gift Aid
- Knowledge of healthcare and / or end of life care
- Able to manage own workload independently
Our offer to you:
- Salary £23,556 per annum pro rata
- Contributory pension scheme
- 25 days annual leave plus Bank Holidays
- Annual leave purchase scheme
- EAP - Employee assistance programme
- Development Opportunities
- Local Gym Discounts
- Volunteer ‘Give a Day’
- Mileage allowance
- Cycle to work scheme
- Flexible Working
- Staff complementary therapy days
- Onsite (head office) employee counselling
- Wellbeing focus including wellbeing room
- Job satisfaction – knowing that your work means something special
How to apply:
We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we understand the value that diverse thought, background and experience brings to an organisation which helps us to provide outstanding care for all of our patients and their families.
To apply for this role please send a copy of your current CV including a summary statement and / or covering letter outlining your suitability for the role and why you would like to work with us by clicking apply online before 23:00 Sunday 26 January 2025.
This job advertisement may close earlier than the stated deadline if an exceptional candidate is identified. We encourage all interested applicants to submit their applications as soon as possible.
Interviews will be held in person at Valley Court, Dalston, Cumbria. Screening calls will take place where there are a high number of quality applications.
All offers of employment are subject to satisfactory references, medical and appropriate checks such as Disclosure and Barring Service (DBS) and Right to Work.
What if I have more questions?
If you have any queries please contact our HR team on 01768 245994
Hospice at Home reserves the right to close this post early.
You can read details on what personal data we, Hospice at Home Carlisle and North Lakeland, hold about you and how we collect and use it during and after the recruitment process in our Job Applicant Privacy Notice.