Patient Co-ordinator & Admin Support

Hospice at Home’s core service is its skilled team of Registered Nurses and Healthcare Assistants who provide exceptional care and support in people’s last year of life and end of life, also providing additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy.

We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved.

Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria.

Patient Coordinator

Hospice at Home an independent charitable organisation; is looking to recruit to a flexible part time Patient Co-ordinator and admin support worker. The post holder will be able to work flexibly to meet the needs of the Nursing Coordination Team.

The post holder will be responsible for accepting referrals to the nursing service, allocation of patient care and providing general admin support to the clinical teams. The post will also require the individual to communicate with a variety of Health and Social Care Professionals, patients/carers and members of the general public on a daily basis.

For any further information or an application form and job description please contact Alison Hetherington 01228608942

Patient Coordinator

Role: Patient Coordinator

Location: Valley Court, Dalston Head Office, with role covering Carlisle, Eden and North Allerdale

Salary: £12.68per hour, £24726 (Pro rata)

Hours: 15 hours

Closing Date: 23:59 Sunday 9th of March 2025

Type: Permanent

Download Job Description

Patient Coordinator:

Would you like to provide support for our community, helping families at difficult times by providing the right care at the right time?

Are you a caring person that enjoys meeting new people and building professional relationships?

Would you like the opportunity to support an organisation with a worthwhile cause?

Do you have a health administrative background and enjoying speaking with people?

If this all sounds good to you and you are a proactive, enthusiastic team player, keen to champion our organisational vision to positively inspire a future in which everyone within our community facing life limiting illnesses, regardless of cause, receives the best possible palliative and end of life care and their families and carers receive the support they need, please get in touch.

Essential Criteria:

  • Tenacious and resilient approach to a variable workload
  • Administration experience
  • Experience working in health and social care setting

Desirable Criteria:

  • Knowledge of palliative care
  • Knowledge of EMIS

Our offer to you:

  • Salary: £24726 (pro rata)
  • Transfer of NHS pension (where applicable) / Contributory pension scheme
  • 25 days annual leave plus Bank Holidays (NHS terms and conditions for leave may apply)
  • Annual leave purchase scheme
  • Employee Assistance Programme (EAP)
  • Learning & Development opportunities
  • Volunteer ‘Give a Day’
  • Mileage allowance
  • Travel time
  • Free onsite parking
  • Cycle to work scheme
  • Flexible Working (we are happy to discuss various types of working arrangements with you)
  • Family friendly policies and procedures
  • Staff complementary therapy days
  • Onsite (head office) employee counselling
  • Wellbeing focus including specialist wellbeing room
  • REAL job satisfaction – knowing that your work means something and your contributions to continuous improvements matter

How to apply:

We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we understand that different thoughts, backgrounds and experiences help us to provide outstanding care for all of our patients and their families.

Applications to be submitted through NHS jobs Job Advert

All offers of employment are subject to satisfactory references, medical and appropriate checks such as Enhanced Disclosure and Barring Service check (DBS) and Right to Work.

 

What if I have more questions?

If you have any queries please contact our HR team on 01768 245994

Hospice at Home reserves the right to close this post early.

You can read details on what personal data we, Hospice at Home Carlisle and North Lakeland, hold about you and how we collect and use it during and after the recruitment process in our Job Applicant Privacy Notice.